Information we collect on this website

When you fill in the contact form we collect the details you give us: your name, email address, and optionally your company, phone number and message. A hidden spam-protection field is also checked.

Like most websites, our hosting provider records basic technical information for security and reliability, such as IP address, browser type and the pages requested.

We do not use analytics, advertising or tracking cookies on this website. Your theme preference (light or dark) is stored in your browser's local storage and never sent to us.

Information in our products

Agentic POS and Fusion Bot process the business data our customers put into them — for example products, sales, customers, accounts, messages and files. Our customers control that data. We process it only to provide, secure and support the service, as set out in the agreement with each customer.

Each customer's data is kept logically separate from other customers' data, protected by access controls, and backed up in encrypted form.

How we use information

• To reply to your enquiry, arrange a demo or send information you asked for, such as our investor deck.
• To provide, secure, maintain and improve our products for customers.
• To meet legal, tax and accounting obligations.
• We do not sell personal information, and we do not use it for advertising.

Service providers

We use trusted providers to run this website and our products, including website hosting, email delivery (contact-form messages are delivered to us by an email service), cloud infrastructure for our products, and AI model providers that process requests on our customers' behalf. They may only use the information to provide their service to us.

The map on our contact page is provided by Google Maps. When it loads, Google may receive your IP address and set its own cookies under Google's privacy policy.

International transfers

Some of our providers store or process data outside Bangladesh. Where that happens, we take reasonable steps to make sure the information remains protected.

How long we keep information

We keep enquiries for as long as needed to respond and follow up, and then for a reasonable period for our records. Customer data in our products is kept for the duration of the customer's account and deleted or returned as set out in their agreement.

Your choices and rights

You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, or object to how we use it, by emailing operations@studiotechfusion.com. If you are a user of a customer's account in one of our products, please contact that customer first; we will help them respond.

We handle personal information in line with the data protection laws that apply in Bangladesh and, where relevant, in the country you are in.

Security

We use encryption in transit, access controls, two-factor sign-in for privileged accounts, audit logging and encrypted backups. No system is perfectly secure, so please tell us at once if you believe your information has been put at risk.

Children

Our website and products are for businesses and are not directed at children.

Changes and contact

We will update this policy when our practices change and show the date of the latest version below.

Questions? Email operations@studiotechfusion.com, call +880 1736-005698, or write to Studio Tech Fusion, House 44, Floor 11B, Road 1, Sector 3, Uttara, Dhaka, Bangladesh.